All purchases in our Website includes a 30 Day – 100% Satisfaction Guarantee. If for any reason you are unsatisfied with your order, you may return it as long as your item meets the following conditions: You have notify by email within thirty (30) days from the order date. You have proof of purchase (order number, buying invoice, delivery note, bank statement). The goods must be in new and good condition and returned in the original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it. Please do not send the item back to us before contacting us at firstname.lastname@example.org. A return without any notification will not be valid. Once we have received your return, we will conduct an evaluation and if return is valid we will notify when we are processing your refund or replacement. Refund will be done via a bank wire. To prevent any misunderstanding, for subscription based plans, this return and refund policy is valid only for the first products shipment. Refund will be for the cost of your purchase less $8 for shipment, restocking, handling and payment processing fees, per each product. Return shipping and handling are the sole responsibility of the customer.